Accessibility Statement

Palace Lido Hotel & Suites is committed to making its website accessible and usable for the widest possible audience, regardless of physical, sensory, or cognitive abilities, in accordance with current national legislation (Legislative Decree 82/2022 and subsequent amendments) and the European standard UNI CEI EN 301549 (based on WCAG 2.1 guidelines and subsequent updates).

This accessibility statement applies to the website: https://palacelidosuites.com.

Compliance Status

Currently, this website is partially compliant with the requirements set out in Appendix A of the UNI CEI EN 301549 standard.

Despite continuous efforts to adapt the code and user interface, some success criteria of the WCAG guidelines are not yet fully met due to technical limitations currently being resolved, as detailed in the following section.

Non-Accessible Content and Technical Limitations

The instances of partial or non-compliance are attributable to specific technical limitations inherent in certain infrastructure components and third-party modules used for the operation of the site. Specifically:

  • Dynamic Navigation Components: Certain JavaScript libraries used to manage navigation and some interface animations present partial incompatibilities with screen readers and may hinder proper keyboard navigation. Our development team is proceeding with their progressive replacement with native and fully accessible alternatives.
  • Complex Modules and Integrations: The integration of some third-party systems (e.g., booking engines) may occasionally cause a loss of focus or anomalies in reading ARIA (Accessible Rich Internet Applications) labels. In order to preserve operational integrity and user data security, we are conducting code refactoring activities to restore the full accessibility of these components without compromising the site’s navigation features.

Intentions and Adaptation Efforts

We are fully aware of the current areas for improvement and declare our commitment to achieving full compliance with accessibility standards. We are implementing a technical adaptation plan based on industry best practices:

  • Audit and Progressive Optimization: We subject the site to regular automated and manual testing to apply targeted improvements to the code (e.g., color contrast optimizations, proper implementation of semantic tags).
  • Adaptation to New Standards (WCAG 2.2): We are actively monitoring recent directives to integrate new success criteria, where technically feasible on the current infrastructure.
  • IT Supplier Review: We are collaborating with our technology providers to ensure that external plug-ins and services integrated into the site strictly comply with the requirements of the UNI CEI EN 301549 standard.

Preparation of the Statement

This statement was prepared on August 10, 2026.

The information contained in this statement was derived from a technical self-assessment conducted on the public pages of the website, supplemented by the results of automated testing and functional analysis in a development environment.

Feedback Mechanism and Contact Information

We believe that accessibility is an ongoing journey. If you encounter issues while browsing, experience difficulties using our booking services, or require information in alternative formats, please let us know.

In your message, we kindly ask you to indicate:

  • The URL of the affected page.
  • A brief description of the issue encountered or the inaccessible content.
  • The device (desktop/mobile), operating system, browser, and any assistive technology (e.g., Jaws, NVDA, VoiceOver) used.

Enforcement Procedure

In the event of an unsatisfactory response or failure to address the report within 30 days of notification to our team via the contacts indicated above, the user has the right to resort to the enforcement procedures provided for by current legislation.

It is possible to forward a formal report to the Agency for Digital Italy (AgID), acting to protect your rights through the Digital Ombudsman (Difensore Civico per il Digitale), or to the designated Market Surveillance Authorities.

For more information on protection and reporting procedures, please visit the institutional website: www.agid.gov.it.